Using the power of AI to interpret theme and sentiment within each and every customer review we set out to find answers.
Chattermill applies artificial neural networks to customer feedback that learn from your data and help you make more customer centric decisions.Book a demo
Use cutting edge technology to gain visibility over the importance of customer support and share your analysis with the whole company.
Ensure every touchpoint is optimised across the customer journey to deliver the right solution at the right time for every customer.
Improve your teams productivity by sharing customer support best practices across the company for maximum impacts
We use cutting edge technology to analyse customer feedback to identify insights and enhance your support ticket management.
Develop custom metrics to track and improve agent performance to increase support standards and identify coaching areas.
Build and execute customer support strategies based on insights to reduce churn and stop problems at the root.
Get the most out of your data with our technology to understand customer comments at scale.
Filter and analyse your customer feedback in seconds.
Uncover the most important data-driven insights on the areas that impact customer experiences the most. Turn customer experience into competitive advantage..
We use machine learning to learn what your customers are talking about and how they feel about their experiences.
We do not use generic themes, all training samples are tailor made from your customer feedback. Our algorithms then process customer feedback in real time.
Every piece of feedback counts. We aggregate it all to make sure your insight is complete. We can help you collect feedback via Email, on the website or integrate with your existing systems
Easily search through original customer comments
Choose the right metrics for each teammate
Receive regular emails with the most important metrics
Automatically create support tickets for each detractor
We process feedback across languages and markets
We have built our system on the highest security and stability standards